Incident & Status Updates
Maintenance windows, downtime notices, status alerts — when it matters
Notify users about planned maintenance, downtime, or status changes. Reach them in-app and via email so they see the message when it matters. No custom build required.
No credit card required · 15-day trial · All features included
Who it's for
- Product and ops teams that need to communicate maintenance or downtime to users
- Teams that want in-app and email for status alerts without a separate status-page build
- Companies that need clear, timely delivery of incident or maintenance messages
Common scenarios
- Planned maintenance windows with advance notice and reminder
- Unplanned downtime or incident notices with in-app and email
- Status change alerts (e.g. degradation, resolution)
- Region- or feature-specific maintenance targeted by segment
- Scheduled posts so messages go out at the right time
How AnnounceKit helps
In-app visibility
Use in-app notifications (bar, modal) so users see maintenance or status messages when they’re in your product.
Email delivery
Send the same message by email so users who aren’t in-app are still informed. Custom SMTP or Mailgun.
Scheduling & targeting
Schedule posts in advance for planned maintenance. Use segmentation to target affected users or regions when relevant.
Frequently asked questions
What are incident and status updates in AnnounceKit?
Announcements for maintenance windows, planned downtime, or status alerts. You can use standalone in-app notifications and email so users see the message in-app or in their inbox.
Can I send urgent alerts in-app?
Yes. Use in-app notifications (e.g. bar or modal) to surface maintenance or incident notices inside your product. Combine with email for users who aren’t in-app.
Is AnnounceKit a status page?
AnnounceKit is a product communication platform. It can deliver status and incident messages in-app and by email. For a dedicated status page with uptime and history, you may use a dedicated status page tool and use AnnounceKit to push those updates into your product and email.
Who is incident and status updates for?
Teams that need to notify users about maintenance, downtime, or status — in-app and by email — without building custom tooling.
Can I schedule maintenance announcements in advance?
Yes. Use post scheduling to publish maintenance or status messages at a set time. You can also use labels and segmentation to target affected users or regions.